Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Join our Product Lab Insiders Program
& innovate with us!
We build a comprehensive understanding of the problem space & our users—who they are, their needs, pain points, & what they expect in a solution ensuring we build the right products
We study how users interact with our products & identify key areas for improvement elevating the product experience, increasing adoption, & generating value for our users
We partner closely with Design, Product, & Engineering throughout the product lifecycle identifying areas for exploration or validation, prioritizing key learnings, & influencing product roadmaps
Better products, prioritized features, & enhanced product experiences to make work more efficient and enjoyable
Regular webinars that spotlight relevant insights & key product decisions that were directly influenced by user feedback
Carefully optimize the time commitment from our users to honor schedules & location – minimizing disruption in their work
In-person or virtual
Time commitment: 30-90 minutes
In-product or via email
Time commitment: 2-15 minutes
In-person or virtual
Time commitment: 30-90 minutes
In-person preferred
Time commitment: 15-60 minutes
(Silent observation)
We select appropriate methods based on the research question, persona, & workflow
Multi-day company visits including workshops, interviews with users, & observations
Sessions will only be recorded if participant has verbally accepted
All documents are stores and shared within our ServiceNow SharePoint and only with members of the working team
This includes audio & video recordings, transcripts, and screen shares
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