Signed in as:
filler@godaddy.com
Upcoming UX Research Opportunities
Service Operations Workspace
- We are interested in understanding the journey and pain-points of admins and related roles as they migrate, setup, and configure SOW
- We are seeking Tier 1 Service Desk Agents who use Service Operations Workspace while they carry out their work and gathering feedback on forward-thinking concept designs for SOW
Who we need to speak with:
Tier 1 IT Service Desk Agents who have experience with SOW for interaction and/or incident management.
GenAI - Governance, Current State, and Future Needs
- Are you intrigued by the potential of Artificial Intelligence (AI)? Do you find yourself eager to explore ServiceNow's innovative approach to AI? If your answer is a resounding "yes," then we have an exciting opportunity that you don't want to miss out on.
- Whether you're a novice seeking to expand your knowledge or an experienced AI user looking for a platform to share your insights, this is the perfect opportunity for you.
Who we need to speak with:
Instance Admins, App Admins, Platform Owners, Developers
Struggling with implementation - Join Project Zipline
- We are interested in understanding the end-to-end implementation experience of our customers to help us identify blind spots and help inform cross-functional improvement initiatives
- Uncover blockers and learn what is needed for an ideal implementation experience
Who we need to speak with:
ServiceNow customers, partners and those working with Expert Services in technical and non-technical roles and responsible for product implementation
Design Partnership for Embedded Experiences
- Want some functionalities but don't want to implement the full CSM Portal?
We are developing Web Embeddables that allows you to integrate ServiceNow Portal capabilities directly on your Customer Support website
Who we need to speak with:
Customer Support website owners who decide implementation of the components Developers and Admins who develop website pages
Consolidating Digital Customer Experiences
- We are in the process of gathering direct customer feedback on how we should consolidate our existing customer experiences like Learning, Documentation, Support, and Impact. As a part of this effort, we’re hoping to walk through the design prototypes with a few customers and get their impressions and feedback.
Who we need to speak with:
New customers, Platform Owners, Administrators, Developers
